Okay, lets
talk about how nursing homes make their money - they warehouse people,
period.
If you are a homeowner,
nursing home administrators would love to have you as a client. If you
own property, you are required to hand over your home to the institution
as an alternative to paying them huge out-of-pocket sums for your care.
Once the administrators feel your equity has been used up, then they
agree to accept Medicare/Medicaid payments for your continued care.
Sounds fair, huh? Well, not so fast. Nursing homes serve food high in
fat and sodium, and its usually bargain-basement stuff, even if you
converse with a dietician - you are still getting what everybody else
gets. As to the quality of nursing homes - they vary widely with the
institution down to the individual staff members. And some of the places
are really baad!
While convalescing, I've
experienced two - Aristocrat Berea and Falling Waters in Strongsville,
Ohio - all in all, if I had to go back in one, I'd want to be in Falling
Waters or any place that didn't have the name "Aristocrat" in it! The
Aristocrat in Berea almost killed me a couple times over!
The Berea Aristocrat was
initially the old Berea Hospital. And I thought the brick building was
generally a sound structure. Well, to a degree it was. However, the
bathrooms were freezing and even the rooms could get cold - and
thermostats for your room were sometimes in someone else's room -
meaning if someone liked it hotter, you sweated, if someone liked it
colder, you froze. The food was unbelievably bad - consisting sometimes
of a plain hot dog and flavored gelatin - they spared no expense in
feeding you poorly. High fat, high sodium...the stuff was chosen to kill
you! Keep in mind, the faster you go, the quicker they can latch on to
someone else's wallet. Personnel varies by the person. At Berea
Aristocrat, I met some good people - too few- and a lot of individuals
who were bad to downright dangerous. These places don't pay well, so
they will practically take anybody! This was especially true of the
Berea Aristocrat. Now understand, there were some good people there,
then there were others who seemed to have more mental problems then
those in their Alzheimer unit.
But lets start with what
got me there in the first place...
It was Thanksgiving that
I tried cooking a turkey that had been donated to my church, First
Church of Berea UCC, who in turn, gave the bird to me. I thawed out the
bird - or at least I thought I had. Usually I would microwave a Turkey,
but I decided to try the oven this time. A few hours later, the red
temperature indicator popped out and I brought the bird out. It was a
heavy mother and I discovered there was still brine in the bird, so I
poured that out. The meat looked done and I cut off a slice to taste it
and it was salty, but okay. After a few bites into it, I realized the
turkey still had too much brine and really not good to consume, so I
wrapped it well and took it to the dumpster in the back parking lot - if
any rats got into it, they had quite a feast! I should mention I usually
buy the pre-cooked birds, but couldn't afford one at this point.
The next day, my legs
started forming blisters between my ankles and my knees. But my medical
insurance would not kick in until the beginning of the new year, and I
felt I could handle it on my own. So I bought some medications I hoped
would handle the problem. The blisters were now see-through except for a
tinted darkening on the top. Again, continued with some drying ointments
hoping it would handle the problem. A week later, they broke, and they
drained, and drained and drained! It got to a point where I could wet a
pair of socks within an hour. It got to the point where I discovered
through the use of a mirror, that I was actually dripping - it was bad,
and I realized it was serious!
I called and made an
appointment at a Cleveland Clinic satellite location and scheduled to
see the doctor. It would be in two weeks from my call. The legs itched
so bad from being soaked, that I was putting lotion on, but it had no
lasting effect. I would wake up finding my legs would actually soak the
sheets! Finally, I had to sleep in a chair a friend had given me. I just
couldn't sleep in the bed anymore - the legs touching anything was
irritating. Still, I made it to work day after day. Its a wonder how bad
my legs were soaked that I didn't catch pneumonia on the really frozen
days.
However, draining legs
wouldn't be my only problem. In cold temperatures, I started having
trouble breathing. My lungs acted as if they were stiffened by the cold
no matter how warmly I dressed. I got to the point of wearing a
painter's face mask to keep some of the warmth in, but it had little
effect except for steaming up my glasses. Even with temperatures in the
40's, I'd start experiencing problems.
Perhaps the worst night
of my life that concerned breathing came after work near midnight.
Temperatures were in the mid-20's even before chill factors were
included. I was fine in the car with the heater, but the moment I got
out, I knew I was in deep trouble. My lungs started shutting down,
unable to move them. It just seemed they wouldn't function. I had
groceries in the car, but there was no way I planned to take them in. I
was simply too weak, unable to really breathe. I had been forced to
enter at the back door, all the handicapped parking spaces were full. It
got so bad, I was unable to even open the door. As I struggled to
hang-on, a couple carrying a cpu box approached. All I could hoarsely
say was "Open The Door!" The couple did, and with as much strength as I
could, I went by the rear elevators - by then I was having a death
rattle which scared the people who held open the door - I describe as
"my pipes banging." I got upstairs, grabbed a hospital urinal and took a
fast piss, I couldn't hold it back much longer. Then I grabbed a can of
Campbells Condensed Tomato Soup, added a little water, shot it in the
microwave, and when I got it out, drank it to warm up my frozen chest. I
started slowly coming back.
I learned quickly to
carry a small plastic cylinder with me after one incident, where I just
made it to the kitchen, and my bladder no longer held - I pissed all
over myself. I cleaned it up, swearing that would never happen again.
The little container came in handy a few evenings later. I just got
inside the apartment inner entrance and I couldn't hold it any longer -
I put my backpack on a brick planter and placed my back to towards the
door, I made sure I was as close as possible to the bricks, opened my
fly, stuck my penis in the container, and let it rip! I was hoping at
that late hour no one would see me. Pretty much quiet, except a woman
walked along the hall by the open railing above - I'm sure I was a
strange sight, but it had to be.
An hour before work, I
knew I reached the end of my rope, and it came down to a decision to go
to work, or force the doctor to examine my legs. I called up work
telling them I had to see a doctor and wouldn't be in. Next, a nice
older woman who lived in the same apartment building who had shoveled
snow off my car, came down and brought it to me. I climbed in while she
put the wheelchair in the back seat and I headed to the Cleveland Clinic
Medical Arts Building on Royalton Road.
It had been snowing and
it was now dusk when I pulled into the lot. I struggled to get my
wheelchair out when a nice man stopped by and gave me a hand, pushing me
to the building - thankfully there were still receptionists at the front
desk. I explained I had an appointment that was a few days away, but I
was in bad enough shape and I couldn't wait. The receptionist called the
doctor on the phone and I was ushered into an exam room. The doctor
looked at my legs saying, "You are not going home tonight", advising me
to get to the emergency room at Southwest General Hospital in Middleburg
Heights. Thankfully the guard helped me get to the car and loaded my
wheelchair in the back.
Before getting to the
emergency room, I went to the McDonalds drive-thru Pearl at Bagley and
had a Quarter-Pounder hamburger and strawberry shake - I had not had
lunch, and it was past dinner. Outside it was 20 degrees and 10 degrees
below zero with wind-chill factored-in.
When I arrived, I pulled
into the closest non-handicapped spot I could, I really was not
expecting I'd be leaving that night. Even with winter gloves on, my
hands froze quickly. I made it to the ramp and thankfully a nice lady
pushed me into emergency. Once there, I spent a few minutes with
admitting and excused myself to go to the bathroom.
I found myself on a
gurney shortly afterward in a hospital gown in a hallway waiting area.
They pushed me into a room and a doctor checked me over, saying the same
as the first doctor that I wouldn't be going home that evening. He was
right, for over a year - I would find myself between hospitals and
nursing homes.
A few doctors looked at
me after I'd been given a room. Later, a wound specialist would make her
visit - a big-assed BIG BERTHA type woman as fat as she was tall and a
mean disposition as big as she. Her bedside manner was truly the pits -
she scared the shit out of me...I still shiver when I think about her!
She looked at my legs and made recommendations for putting yellow
anti-bacterial wraps on them, gauzed over and an outer layer of ace
bandages held together with steel clasps. I was happy when she
left...however, I would end up in her company several times in the
coming months.
Next day, I made a lot
of phone calls letting family and friends knowing where I was. Angela
and Shirley's mother, Paulette, my brother Mark and his wife Mary, my
cousin Sheila, Doug. Next I called work and told them I would be out for
a little while...in the end, I never went back.
I was facing my time at
Southwest General Hospital pretty much alone. I'd use the telephone as
an interface between me and others. When I wasn't being poked, probed or
x-rayed, I spent most of my time watching tv with my headphones
(remember my hearing sucks) on. Otherwise I'd have magazines when I
could get them.
One of the things I
hated most was getting weighed. My back wasn't the greatest in the world
to begin with and in my weakened state it was hard to move around. The
nurse would roll in a lift with a large long double-bar device, unwrap
one side, telling me to roll over the hard cylinder wrapped in canvas.
Next she would crank-up the device and get angry with me if I grabbed on
the bars to steady myself. Once weighed, she'd crank me back down on the
bed. I would be there for two weeks and found myself shipped to Berea
Aristocrat Nursing Home.
The Berea Aristocrat was
not my first choice because it had a questionable reputation under the
Coury-brothers ownership. However, the other choices were further away
and didn't sound any better. All the paperwork was finished before I
arrived on a stretcher. I would be given my own room which was designed
for two people if push came to shove - the hospital must have told them
I snored!-) I was told I would not be allowed out of the bed for a few
weeks as per doctor's orders.
While the main floor
halls looked nice, the rooms were a different situation. They were a
dark green and mine had a small window behind me where I was unable to
look out onto the outside world. My light, day or night was provided by
a wall-hung long tube florescent. The walls were a drab green making the
place all the more depressing.
The nursing-home doctor
came in and told me in broken English, I was on a fluid-restricted diet.
The dietician stopped by to get my preferences - low salt and low fat -
however in the end, I got what everybody else had - and it contained a
lot of salt high in fat! I couldn't win!
As to a review of Berea
Aristocrat...
.
ARISTOCRAT BEREA NURSING HOME Click For
Quality Trends & Staffing |
DATE: ANNUAL
SURVEYS |
10/31/02 |
01/08/04 |
03/03/05 |
BEREA (COUNTY: Cuyahoga) |
RATING |
|
|
|
TOTAL CONFIRMED
VIOLATIONS BY SURVEY DATE |
. |
14 |
12 |
11 |
STATE AVERAGE
VIOLATIONS BY SURVEY DATE |
. |
6 |
5 |
5 |
REPEAT
VIOLATIONS: Develop a complete
care plan that meets all of a resident's needs, with timetables and
actions that can be measured. Give each resident care and services
to get or keep the highest quality of life possible. Give proper
treatment to residents with feeding tubes to prevent problems (such
as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic
abnormalities, nasal-pharyngeal ulcers) and help restore eating ski
lls, if possible. Keep accurate and appropriate medical records.
Keep each resident's personal and medical records private and
confidential. Keep the rate of medication errors (wrong drug, wrong
dose, wrong time) to less than 5%. Make sure each resident is being
watched and has assistance devices when needed, to prevent
accidents. |
The above unbiased
survey was conducted by "Member Of The Family" nursing home survey...
My experience;
First and foremost as
I've discovered, The Berea Aristocrat was not too informative as to what
was covered and what was not under my insurances...I had no idea of the
bills I was racking up. I tried many times to get them to understand if
I'm not covered, I can't afford it - find out before they do any
procedures...it all fell on deaf ears.
As to my needs, well,
each individual was different. Some were very good aides and nurses, too
many sucked wind! Give an example. The wrapings were to be performed
once or twice daily. I had some very good nurses who were great - and
others whom I would experience initially, I wouldn't want them within a
hundred yards of me thereafter.
Medications? Sometimes
I'd be slipped the wrong ones - and in some cases could have been a
deadly result! One nurse gave me some meds that made me itch badly.
About a half hour later, she walked-in, took a look at me and turned
white as a sheet. She told me to keep my mouth shut, quickly rolled me
to the nursing station and gave me an antidote - she wouldn't let me
leave until whatever happened subsided - I didn't have a mirror to see
what she saw.
As to assistive devices,
well that consisted of me and my wheelchair, otherwise I was on my own.
Sometimes my bedside urinal was to the point of overflowing, and I still
couldn't get anyone to empty it!
The bathrooms were
freezing cold and the heaters in those rooms were non-existent! Part of
the reason I was getting sicker by the day! In all three rooms I
occupied, I was forced to wear my winter jacket when I was on the can
during the colder months! It brrrrr-sucked!
There were some good
people in all departments, however, they were overshadowed by the bad.
Berea Aristocrat pays its workers shit, hence they don't get the cream
of the crop - not even the leftovers, they get a lot of people off the
street! Untrained! Okay, I've knocked many of them - but even in a place
like Berea Aristocrat, they do have some good people. I've had some good
nurses and aides and a really great maintenance man with a heart I'll
always remember - more on that later.
While I was in that
initial room by myself, I received my last paycheck from WalMart. I was
in the wheelchair when an aide who looked like a surgeon (sort of a
"way-over-the-hill" Joe Nameth look-alike") walked up behind me. He
grabbed the back of my chair while the check was still in my hand and
jerked me around, quickly rolling me to the billing office, where I was
forced to sign-over the check - I was stunned! The same asshole almost
played a part in trying to kill me - more on that later.
When my daughter Ange
heard I was in the nursing home, she stopped by with Shawn who was just
a baby when I last saw him. Ange is a great kid who is now an adult. In
a matter-of-fact way, she looked at my legs and wanted to peel off the
dead skin...now that's gutsy. I made her wear surgical gloves before I
would allow her to touch me - I didn't want us both to regret it later!
Meanwhile Shawn wanted me to play "You-Ge-Oh" with him. I did watch the
cartoon and knew about the cards - however, I have always sucked at
cards, and this would be no different. I really felt bad for him trying
to teach me the game...but I tried!
It was hot in there for
me, so I gave Ange my ATM card and had her pick up a small fan for me at
WalMart in Strongsville. She made a great choice in one with a vortex
design that worked well. Ange would stop by or call me a lot while I was
at Berea Aristocrat, visiting with her girls and with Paulette as well.
It made all the difference in making me feel not alone! All through this
and more, she's been very supportive. Shirley also would stop by with
her daughters. However in her case, she was stunned to see me as
helpless in a hospital bed. All she could do was stare and unable to
talk much - I just wished she would relax and be her normal self.
However, Shirley went on to become a nurse since then, so she will be
less speechless in the future! I'm proud of both girls...er, women!
Another pair of visitors
were my first cousin Sheila and her youngest sister, Patty. They usually
came as a pair. Sheila would handle my bills for me, including banking
and paying rent. We really didn't spend a lot of time talking, Patty had
to get to work, so our time was usually short. However, the two made
things a lot easier than they would have been. Their efforts made sure I
wouldn't lose my apartment in Strongsville.
The administration at
Berea Aristocrat and my counselor from Job and Family Services (they
administered my "pay-monthly" Medicaid, and not too well at that) were
really pressuring me to give up my apartment in Strongsville. However, I
wanted eventually out of the nursing home and I didn't want my stuff to
disappear. I just simply would not allow myself to be "bullied" into a
situation that might benefit them, but be a disaster to me. So I held on
tight!
As time went on I would
be pretty much chained down to the bed. That meant using the small
plastic piss jug a lot, and my less-favorite - the bed pan. Personally,
I preferred going to the bathroom myself - and would attempt to whenever
I could. But as time went on, I was getting weaker and my back pain was
flaring-up with even two or three hours out of bed. Just going to the
bathroom turned into an hour affair. It was so cold in there that my
back would get cranky and the sudden spasms would shoot me into space!
Making it from the toilet seat back to the wheelchair became an
adventure unto itself! As to having someone else wiping your rear, you
had some who were good, and others who were horrid! Granted, it's not a
great part of an aide's job, and if I could save them the misery of it,
I would.
It took a while, but
some mail finally started coming to me - an aide would roll a cart down
the hall, dropping off the mail to each room. Some greeting cards would
come, mixed with bills. The only thing I could look forward to was mail,
meals and visitors. There was television - and without it I would have
gone stir crazy, but you could only look so long at the flickering tube
before getting bored.
I was on a liquid
restriction, too much so. Thank-goodness for Ange. She would sneak me in
some bottled water and an occasional fruit drink or soda in a reseal
able bottle which kept my throat from getting too dry. When I was up and
around, I would go into the employee vending lunch room and grabbed
something to eat from there - Ange and Sheila would give me money
through my ATM card so I'd have some spending money. So between
breakfast, lunch, dinner and bed, one would usually find me there. It
was a great place to usually find a free newspaper to read, or I'd take
a magazine from the common room to the break room to read.
Being on the main floor,
I was considered a "rehabilitation" resident - meaning I would be
required to do exercises. Well, I admit to the need, so I'd do it.
However as time went on I began to get weaker and found them harder to
do.
Eventually, they moved
me out of the single room to one I'd share with a room mate. He was a
nice older guy who was a new amputee, having lost both legs. They were
in the process of fitting him with prosthetics so he could walk again.
My room mate was a tall guy to begin with, and watching him taking his
first steps gave me a tremendous respect for him. I know I couldn't have
done it.
The bathroom in this
room was much worse than the first - with two outside walls, it was
downright frigid! If no one was in the room, I'd leave the door slightly
open to allow some heat to enter. But it was still damn cold -
impossible to stay warm with a gown on, a little more tolerable with a
knit hat and coat on! I would continue to tire easily. One time while I
was in bed, my body temperature took a nose dive, I couldn't stay warm
even with a blanket on me. I had to call a nurse to put several on me
before my body temperature came back to normal.
In the room, I had been
given a pan of water, a wash rag, a towel and a bar of soap to wash
myself with. The water cooled quickly - too quickly, and I'd find myself
trying to wash quickly, putting a piece of clothing on afterward. Then I
would go into the bathroom to brush my teeth and shave. When Ange
couldn't sneak in liquids, I resorted to using the small toothpaste cap
to use as a cup for water while the door was closed, thankfully, I never
got caught!
The nurses
started giving me whirlpool baths one a week to try to get some of the
dead skin off my legs. I liked the fact it was a model I could transfer
from my wheelchair to, however, it was still tough and I was getting
weaker. Sometimes the nurse would run the water hot (my preference), And
some ran it on the colder side which I hated! I learned quickly to run
the water myself when possible. The problem, I would get repeat
infections to the point they decided to stop.
As I was growing too
weak to continue physical therapy, the home stopped the service and with
that, I was placed on a second floor unit with two other men. They were
okay, a little cantankerous at times - but one would go stir crazy,
knowing they would not likely ever get out of there. As I write this, I
know I feel very lucky to be back home. |